Thursday, February 08, 2007

Where one and one makes……a half

There is so much competition in the market place, so much need to focus on the increasing demands of customers, that when one encounters poor quality relationships at Board level, it has to be sorted out.

Yet time and again, right at the end of an appraisal of very senior people, it is commonplace to discover, when you finally sum up and ask “Is there anything else that you would like to talk about?”

There is an awkward silence, some uncomfortable fidgeting and finally the appraisee says. “Well I really do not get on with Stella”.

And this is usually the very tip of the iceberg. Gentle probing reveals a whole catalogue of disputes, arguments, lack of cooperation and a huge waste of time, energy and money. And of course everyone knows about this because we all give ourselves away with our words and our tone of voice and our gestures.

That is how it is.

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