Wednesday, January 24, 2007

Double Standards

Sometimes organisations go public with all the things they are going to do for customers, stakeholders, the community, the environment and employees. But the words don't always match the deeds.

I'm not sure why this is, especially when the intentions are sound and most people believe that they really do want to do these things.

But then something unexpected happens like an employee who, although they are doing a good job, you would rather replace with somebody else. It's easy to dress up the justification for this behaviour, but I guess it's just expedient at the end of the day.

Whatever this behaviour is, it certainly isn't congruent - one of the qualities of great leadership.

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