Saturday, November 11, 2006

It may be dull, but it’s adult!

The answer to the transactional analysis poser on this blog a couple of days ago is of course ‘adult’. For those that know the model it may sound kind of boring but it is the answer to appraising anyone.

People can and do get upset during their appraisal and top people are no different from anyone else. So if you have what you regard as a tough or difficult appraisal to participate in soon, remember this. When people get critical they are often in ‘parent’, when they get emotional then they are often in ‘child’.

The trick is to get them back into ‘adult’. One of my favourite ‘adult’ statements when the going gets rough is “Look, we all serve the organisation; if it wasn’t for the organisation none of us would be here!”

Not only do I believe this to be true, but it has the effect of taking the individual away from self and into a bigger picture. This can sometimes change people’s paradigm and then the work can proceed on a more rational basis.

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