Saturday, October 28, 2006

Mind the gap

I work in so many Boardrooms that are largely populated by ‘baby boomers’ like me (born 1940 to 1960) but I am constantly amazed by how many sub optimal decisions they make.

In one instance this week, a ‘not for profit’ organisation discussed the fact that potential members are able to enrol online to join a competitor organisation.

For reasons that were not fully discussed, but it sounded like ‘membership’ is one particular Board members exclusive area of control, my client decided to continue with their manual system for enrolment. In the knowledge economy any Board decision that fails to address the speed of change or the reality of the market place can prove fatal.

Thirty year olds would have made a different decision; they live in a world that is different in kind from their predecessors.

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