Tuesday, June 09, 2009

Happiness


The very happiest business people we meet are those that are clearest about what they want, in control of what they are doing and above all, they are really enjoying the journey. We see this same formula working time and time and time again.

Last week we needed a bolt hole somewhere in mid Wales to hide away for a few days in order to do more words on our latest book. Online, our usual retreats were scoring around 65% from their recent customers but The Guidfa Hotel, a place that we had not heard of before, was scoring 90% plus from their last forty visitors. Wow! Surely something special?

We opted for Cordon Bleu chef Anne to cook us supper and the four courses including a champagne sorbet, were outstanding. The decor, the lounge, the whole atmosphere was welcoming yet professional. Nearly twenty years ago Anne and Tony had rescued this formerly “sad, lonely and abandoned” country house in the middle of nowhere. And very gradually, each year they have tried to make it better, make everything better.

And of course we meet a number of unhappy business people that are not getting what they want, are out control and they are most certainly not enjoying the journey. Our job is in fact to make unhappy business people happy.

Don’t think we’ll get much work from Anne and Tony.

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