Wednesday, May 21, 2008

Tenacity

In this day and age you have to be brilliant to transform your business from one that was successful in the old ‘manufacturing’ economy to one that is developing and sustaining competitive advantage in this ‘knowledge’ world.

I was recently privileged to be in the Algarve at the BHF Group Innovation Conference sharing the platform with Maurice and Bunty Jones. They run Philip Morris and Sons, a Hereford business that until the last few years traded as a traditional ironmonger on the high street.


Using an extraordinary combination of tenacity, courage and wisdom they have more than doubled their shop frontage. At the same time they have created a powerful internet presence. We heard how Death Duties had all but closed them down, how Maurice had survived an almost fatal accident followed by an almost fatal illness, whilst they managed to bring up three children. Now it is true that sons John and Bruce are turbo charging the growth of the business, but it takes a really special family to pass the business baton so seamlessly from one generation to the next.

No, this was real motivational speaking packed with anecdote, humour and lessons for us all.

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