Sunday, June 24, 2007

Complacency

Working with a CEO group in London last week, we had completed the Bull’s Eye Measurable Statement of Excellence for their organisations. As regular readers will know, the next stage in the TK Factor ® Business Development Process, is to construct a SWOT analysis against the Bull’s Eye.

I asked individual CEO’s to discuss and feedback their most pressing weakness, the one that they need to tackle first of all. I was amazed to learn that, for several delegates, this was in fact complacency.

As one leader put it, “We are making healthy profits, the sector is buoyant and my work life balance is fine” Now that is a ‘first position’ statement admittedly but if this is the case, then why bother with best practice?

I think the answer to this question is that circumstances are never the same. Things can and do change in a split second. If a crisis does occur, then it is those organisations that are in the habit of applying best practice that are more likely to survive and thrive.

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