Wednesday, September 16, 2009

Mind the gap

So many organisations have a void between what the directors are hoping to achieve and what the managers are capable of, or are able to achieve. This gives rise to frustration and stress for all concerned.

The opportunity to join everything up or put the jigsaw pieces together is one not to be missed, but it usually takes a trusted outsider to do it. The reason this sort of thing happens is not hard to find. It is simply the fact that time and circumstance are changing every minute of every day of every week for all of us, no matter whether we work in the public, the private or the not for profit sectors.

This means that our original position on the business, the one we set out in a business plan last month or the one we spoke about at the company away day in the Spring, is out of date.
We can only see our business from the inside out, but very often time and circumstance impact our business from the outside in.

Business Plans and Away Days are OK things to have but the real driver of the business is the Monthly (Weekly?) Senior Team meeting where a professional chair determines three things:
1) What are we going to do?
2) Who will take responsibility for doing it?
3) When will it be done by?

The bullet point Action Plan from these meetings is the starting point for each months meeting. This is the dynamic, exciting, live part of your operation.

Do it like this and you will soon see where the gaps are in your business.

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