Serve somebody
People in Boardrooms sometimes forget the fact that they serve the organisation. Without the organisation we wouldn’t even be having this conversation.
The director was keen to show me around. There were the ecologically friendly offices and factories, slogans about excellence peppering the walls and recently won quality standards in reception.
He was confident and self assured about the business. Why shouldn’t he be?
After all he had worked there for twenty years and so had most of the other five directors. And yes of course everyone had appraisals, how else would they have achieved the ‘people’ quality standard on the wall. How indeed?
“Everyone has appraisals” I was told, except that is, the directors. None of them had ever had any kind of appraisal, let alone an externally facilitated 360 degree appraisal.
That is why I had been invited in. They were intrigued by the concept. Intrigued and frightened. The company employs 300 people in a remote and rural location; there are not too many jobs around these parts. Especially for directors.
That is why I won’t be invited back.
Labels: business challenge, directors willing to change, humility, trust in business
posted by Tim @ 1:00 PM
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