Friday, August 24, 2007

Deal with it

Failure to deal with poor or inadequate performance at the top of organisations is extraordinarily common. It is far too common for the good of UK plc.

Part of the problem is that the CEO doesn’t really want to believe that the culprit is a limiting factor to progress. Secondly, the challenge of dealing with someone like this, together with the repercussions often seems insurmountable. Much better then to leave well alone. Maybe the issues will go away.

For family businesses it can be nepotism, for local authorities and Government departments, politics often gets in the way. For charities and ‘not for profit’ organisations it can be radical beliefs and values that undermine performance.

The best way to resolve these issues is to remember, and never forget, that everyone serves the organisation. Without the organisation none of us would have a job. With this perspective, you can sort anyone out, even the CEO.

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