Relationships
The better the quality of relationships you have at Board Level, in the first instance, the better the quality of relationships you have with customers and all stakeholders, the better will be the performance of your business.It is quite extraordinary how top executives watch relationships in the organisation deteriorate to point zero. I asked, “What does Jenny, your marketing director bring to the party.” He replied, “Nothing. She has done nothing in the last twelve months.”
Now this answer, rather than being a statement of fact about Jenny, is actually a comment about their relationship, for which they are both responsible.
With World Class players out there and so much competition in the market place, you cannot afford to tolerate any unhealthy competition inside your organisation. You have to sort it out.
Three of us go out for lunch on Thursday.
posted by Tim @ 11:41 PM
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