Monday, September 25, 2006

Emotional intelligence and the Board Room

We were talking about trigger experiences on Saturday and how important it is for the Board to be able to react in an “emotionally, interpersonally and intuitively intelligent way”.

There is no doubt that the stronger the impact of the trigger experience the more important it is for the Board to respond in a powerful and timely manner. Part of the problem is that the greater the challenge, the more stressful it can be and then an appropriate response can be delayed, sometimes until it is too late. I would like to look at this in more detail when I get back from London tomorrow.

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