Monday, May 21, 2012
I watched
the MD of a plc tapping away on his computer whilst we were waiting for a
meeting to start. “What do you think of this?” he called. I walked round the
desk to see him trying to complete a questionnaire about his fellow directors.
There were ten
questions on eight different management competences and he had eight directors.
That’s 640 clicks. He was being asked to score these people on a scale of 4 for
excellent down to 0 for abysmal.
His mind was
wandering; he hardly knew Joe Hayes, a recent addition to the Board, so he went
down the middle with a succession of two’s punctuated with the occasional one
and three “just to balance it up.”
“So what do
you think?” he asked.
I advised
that he had never wasted his time more completely. Further, if he is looking
for genuine performance improvement from self and colleagues then the only way
to appraise anyone is face to face, eyeball to eyeball.
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