Transforming organisations

Simplicity

In a world where complexity seems to advance upon us from many sides, there is genuine value in simplicity

As if it is not sufficiently challenging to conduct the internal affairs of a business. From outside we may also need to consider political and economic factors. Some businesses are subject to regulatory and legislative controls; yet others need to be aware of social and environmental considerations. And all of us are trying in one way or another, to work with the sheer speed and intensity of technological developments.

So simplicity when we look for it, and when we find it, can feel like a breath of fresh air. Innovation and creativity are sources of simplicity; sometimes we can find quicker, simpler and more effective ways of doing things. For example:
* our dentist no longer phones to remind us, she now sends an auto text with the date and time of the appointment
* some organisations understand that people learn in three different ways, so they make sure that all communications with and between people are made visually (seeing), auditorily (hearing) and kinaesthetically (feeling).
* other organisations recognise that a superb route to market is for a talented speaker, speaking to potential customers, is one of the fastest and most direct ways of creating new business.
* openness, honesty and transparency is the way to develop great relationships with colleagues, staff, stakeholders and customers. The better the quality of these relationships, the better will be the performance of the business.

Simplicity, like excellence, is all around us if we look for it.

Labels: Looking for simplicity as a way of developing competitive advantage

posted by Tim @ 5:06 AM