One night stand
Some leaders are excellent
at relating to some people in some situations but not good with others. How can
this be? Surely we are either good at engaging with people or not?
MD Mandy was in
trouble with her own people. Despite running a successful and growing business,
the staff survey feedback talked about remoteness, inability to focus and being
distracted from core business. Yet if this was true how come the same person
had grown the business so well from a standing start?
I had experienced
several instances of the same thing in various organisations recently so what
is it all about? Part of the answer is that it is one thing to sell your
product and service to a whole succession of customers or clients. It's a kind
of formula we can all learn: we can turn on the charm, give it charisma overload
and win the order, time and time again.
But try the same
approach with colleagues and staff, the same people that you have known and
seen day after day, week after week, maybe for years, and it simply doesn't
work.
In addition, there
are some colleagues and staff that you instinctively and intuitively like and
respect. There will be others where it feels like hard work every day, every
time you have a transaction with them.
So if you are
struggling to relate to some of the business people in your life, ask yourself
whether you are doing all the work that is required for a committed
relationship between two people.
Or are you simply
going through the motions of a one night stand?
posted by Tim @ 11:07 PM
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