The CEO and the ego
There has been an interesting posting on Ian Griffin’s blog dated 30th August 06. It’s all to do with the CEO and their ego. There are lots of ways to see exactly how much of a factor this actually is. In fact some people say that it really isn’t an issue providing that the bottom line is acceptable to shareholders.Perhaps that is an old fashioned view when there are so many other interested parties in organisational performance. Charles Handy calls it the hexagonal contract where organisations are accountable at once to the environment, employees, customers, suppliers, shareholders and the local community.
A CEO that is able to see the organisation as a separate entity to himself is likely to acknowledge all these stakeholders in practical ways on an ongoing basis. These leaders often suggest that their role is more that of a facilitator than a dictator. High customer satisfaction scores, matched by high staff satisfaction scores together with a proactive, published strategy for improving both will usually corroborate this view.
posted by Tim @ 5:26 AM
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